Job Summary

We are looking for a Travel Desk Executive to manage corporate travel requirements for our clients. The candidate will be responsible for handling cab bookings, hotel reservations, flight bookings, vendor coordination, customer support, and billing-related activities. The role requires excellent communication skills, attention to detail, and the ability to manage multiple bookings simultaneously.

Key Responsibilities

• Handle corporate travel requests received via email, phone, and WhatsApp.
• Arrange and coordinate cab bookings for local and outstation travel.
• Book flights, hotels, and train tickets as per client requirements.
• Coordinate with taxi owners, drivers, hotels, and travel vendors.
• Prepare quotations and share travel proposals with clients.
• Maintain booking records and update trip status.
• Monitor ongoing trips and provide operational support.
• Handle customer queries, complaints, and service escalations.
• Coordinate with the accounts team for invoicing and payment follow-ups.
• Maintain MIS reports and booking trackers in Excel.
• Ensure timely confirmation and execution of all travel services.
• Build and maintain relationships with corporate clients and vendors.

Required Skills

• Good communication skills in Hindi and English.
• Basic knowledge of MS Excel, Word, and Email.
• Ability to work under pressure and handle multiple tasks.
• Strong coordination and follow-up skills.
• Experience in travel, cab operations, customer service, or hotel booking will be preferred.

Qualification

• Graduate / Undergraduate.
• Freshers can also apply.

Salary

• ₹10,000 – ₹15,000 per month (depending on experience)
• Performance Incentives
• Career Growth Opportunities

Working Hours

• Monday to Saturday
• 10:00 AM to 6:30 PM

Preferred Candidate: Female candidate with good communication and coordination skills.